SHIPPING & RETURNS
SHIPPING POLICY
UK
Under £25 First class Stamp. Cost £1.10
Between £25.01 & £99.99 First Class Tracked and Signed for Delivery. Cost £2.60
£100 and Above Insured Special Delivery Guaranteed by 1pm Cost £7.00
Orders over £250 Free Special Delivery Guaranteed by 1pm
International
Under £25 International Standard Delivery Cost £2.20
£25.01 and above International Tracked or Signed. Cost £8.00
Total value of £250 maximum per envelope. Each additional envelope will be posted free of charge.
Postage to the following countries will be tracked or signed for only:-
Bahrain, Belarus, Columbia, Croatia, Egypt, India, Jordan, Kuwait, Oman, Pakistan, Qatar, Russia, Saudi Arabia, Serbia, South Africa, Ukraine, United Arab Emirates.
We aim to post all orders within 2 working days upon receipt of payment. We often attend Banknote Shows around the world and will post a message on the site of the next available shipping date in these cases. The notes will be packaged in a plastic wallet within a board backed envelope. We only use premium brand wallets and not cheap reproductions.
RETURN & EXCHANGE POLICY
We offer a refund to customers if you have told us within 14 days of receiving your Banknote/s that you want to cancel or return. You have another 14 days to return the Banknote/s once you have told us.
We will refund you within 14 days of receiving the same Banknote/s back in the same condition as when it was sold. The buyer is responsible for the cost of return postage. We would recommend using a tracked service to ensure its safe delivery to us.
We may require proof of purchase from us before we can accept the returned Banknote/s.
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We can only exchange a Banknote/s for you if we have another in the same condition as the Banknote/s purchased. Please contact us to enquire if this would be possible before you return your purchase/s. We can offer a partial refund in the case of notes being unavailable for exchange as part of a multiple Banknote purchase in a single transaction.